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DNS Settings

Introduction

One of the most common causes of resource loading failure is the DNS issue.

This topic describes how to set DNS in your device by yourself.


Summary

· Check your DNS first

· How to set DNS on Windows PC

· How to set DNS on Mac

· Google Public DNS IP addresses



Check your DNS first

You can check your proxy settings first if you have an issue with the network.

1. Open WPS Officeon your PC and go to the sign-in page.

2. Right-click the down arrow and select Proxy Setting from the menu to change adapter settings.

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3. You will see 3 options in the Type dropdown list. Select Internet Explorer Proxy.

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4.  After your proxy address and port are displayed, click Test to locate the issue in DNS.

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 5. If this operation fails, switch back to Do not use proxy in the Type dropdown list and change the DNS settings using the following methods.


How to set DNS on Windows PC

1. Go to Control Panel.

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2. Click Network and Sharing Center and then click Change adapter settings in the left-side navigation bar.

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 3. Select the connection for which you want to configure Google Public DNS. For example:

1) To change the settings for an Ethernet connection, right-click the Ethernet interface and select Properties.

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2) To change the settings for a wireless connection, right-click the Wi-Fi interface and select Properties.

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Note: If you are required to provide an administrator password or confirmation, enter the password or provide confirmation.

4. Select the Networking tab. Under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) and then click Properties.

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5. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed, write them down for future reference, and remove them from this window. Click OK.

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6. Click General. Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.

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7. Replace the Preferred DNS server with the IP address of the Google DNS server: 8.8.8.8.

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 When you're finished, check whether you can sign in normally.

The reference link is as follows:

https://developers.google.com/speed/public-dns/docs/using


How to set DNS in Mac

Domain Name System (DNS) servers map domain names to Internet Protocol (IP) addresses. When used in conjunction with search domains, they allow you to go quickly to websites and servers you visit frequently without typing the complete address.

Your home router is likely set by default to use your ISP's DNS servers, which may or may not be very reliable. There are a number of third-party DNS servers available as well.

What you need before you start:

· Your computer should be connected to the Internet. (wired or wireless)

Steps:

1. Choose Apple menu > System Preferences.

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 2. Click Network.

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 3. In the list on the left, select the network connection service you want to use (such as Wi-Fi or Ethernet), then click Advanced.

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 4. Click DNS, then click the Add button at the bottom of the DNS Servers list.

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 5. Enter the IPv4 or IPv6 address for the DNS server. The following is a shortlist of commonly used public DNS servers. Secondary DNS servers can be added to add a layer of redundancy. In this case, you should replace the Preferred DNS server with the IP address of the Google DNS server: 8.8.8.8.

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6. Click the Add button at the bottom of the Search Domain list, then enter the search domain.

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7. When you're finished, click OK.

8. Domains are searched in the order you list them. The search stops when a valid name is found.


Google Public DNS IP addresses

Please refer to Google Public DNS IP addresses in the following link:

https://developers.google.com/speed/public-dns/docs/using


Questions?

If you have any questions regarding this topic or any others, please reach out to our Support Team via email at:

Android: feedback@wps.com<feedback@wps.com>

IOS: iosoffice<iosoffice@kingsoft.com>

PC: officesupport<officesupport@wps.com>

Mac: Mac_WPS<Mac_WPS@kingsoft.com>

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