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Documents Received in WhatsApp/Line/Telegram Cannot Be Viewed by invoking WPS Office

We often receive documents from our colleagues through WhatsApp, Line, or Telegram, and it's convenient to directly view and edit these documents in WPS Office. However, sometimes the files received in other applications cannot be opened by invoking WPS Office. How can we solve this problem?

Try the following methods to see if they work:


  • Method 1 Restart

Restart the phone and run WPS Office to open the file.


  • Method 2 Update

If restart doesn't work, back up the file and go to the app store to update WPS Office to the latest version.


  • Method 3 File Manager

If the latest version is not available, move the file to another local path in the mobile phone, find the corresponding file from File Manager, and then select WPS Office to open it.


  • Method 4 Default Open Application

If the above methods don't work, check whether WhatsApp has set other default applications to open files. If so, select WPS Office as the default application to open files.


We hope the above methods can help you fix the problem. Enjoy your journey in WPS Office!


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