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How to reset the password of an encrypted document

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We are sorry that the password of an encrypted document cannot be reset.


After setting the password of a document, you must enter the correct password to open the document. It is important to remember the password.

1. If your document is encrypted within WPS Office, we recommend that you try entering your usual password to see if the document can be opened.

2. If your document is encrypted by using third-party software, contact the third party for help.

3. If your document is an encrypted document shared by others, ask the document owner for the password.


To protect personal privacy and avoid legal risks, WPS Office will not record your password information. In this case, we cannot help you reset a password. Thanks for your understanding.

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