Help Center

Payment Issue

Basics

Writer

SpreadSheet

Presentation

Sogou Input Method Causing WPS Presentation to Crash

When opening or using WPS Presentation (PPT), crashes caused by the Sogou Input Method may be due to compatibility issues:

Compatibility Issue: Sogou Input Method may have compatibility issues with certain versions of WPS Presentation (PPT), such as conflicts or incompatibilities between the library files required by both, or an inability to work properly together in specific system environments, leading to crashes.

Solution

Solution 1: Update Sogou Input Method to the Latest Version

Older versions of Sogou Input Method may have unfixed vulnerabilities. Updating to the latest version can effectively resolve most compatibility issues. The specific steps are as follows:

  1. Open the Sogou Input Method client on your computer, and click the Menu icon in the upper-right corner of the input method status bar (usually a gear or dropdown arrow style).

  2. In the dropdown menu, select Global Settings to enter the Sogou Input Method settings interface.

  3. In the settings window, switch to the About Sogou tab on the left, and click the Update to New Version button in the interface.

  4. The system will automatically detect the latest version. Follow the prompts to complete the download and installation.

  5. After the update is complete, restart WPS software, switch to Sogou Input Method for input testing, and check whether the crash issue is resolved.

Solution 2: Switch to Other Mainstream Compatible Input Methods

If the issue persists after updating Sogou Input Method, you can choose input methods with high market recognition and timely updates and maintenance. Such input methods are usually optimized for compatibility with office software like WPS, effectively avoiding crash issues (such as Baidu Input Method, iFlytek Input Method, etc.).

Switching Method: In the computer system settings, enter the Language and Input Method settings, switch the default input method to the recommended input methods above, and restart WPS to use it normally.

Not what you're looking for?

You can join our group and post your questions, or submit feedback to our customer service for support.
facebook Join our Facebook Group
premium support Online Customer Service