What to do if the PDF conversion fails

If the PDF conversion fails, perform the following steps to try to solve the problem:

1. If your PDF document to be converted has too many pages, the conversion fails when the conversion time is too long.

You can split the PDF document first, and then convert these split documents separately.

2. When you are converting a PDF document, the conversion always fails during the upload and download stages.

You can switch to a good network environment, and then convert the PDF document again.

3. If you are prompted that The document page is too large to convert. when converting a PDF document, an earlier version that has limited document size may be used.

You can upgrade WPS Office to the latest version and then convert again.

4. When you are converting photos, try to take photos as clear as possible. The quality of photos directly determines the final quality of conversion.

If the conversion still fails, this is most likely due to the poor network connection of your device. You can visit the PDF website on the PC side to convert.

In the end, if you still cannot convert the PDF document or the effect after conversion is not as expected, send the following information to the customer service. We will be happy to help you solve the problem.

(1) Your region or country

(2) Screenshot or screen recording of the problem

(3) Your WPS Office user ID

(4) Your WPS Office version number (Choose Me > Settings > About to view the version number of WPS Office, such as 15.3.0.)