What to do if the system fails to share a document

If the system fails to share a document via your email, you need to install the corresponding email program first, and then configure your computer to use this feature. The steps are as follows:

Choose Windows Settings > Apps > Default apps > Email, and then select the email program with which you want to associate.

If the system still fails to share a document via the email after you use the preceding method, send the following information to the  customer service. We will be happy to solve your problem.

(1) Your region or country

(2) Screenshot or screen recording of the problem

(3) Your WPS Office user ID

(4) Sign-in method (for example, Google, Facebook, or Email)

(5) Your WPS Office version number (Choose Settings > About WPS Office to view the version number of WPS Office, such as 10382)

We will solve your problem as soon as possible.