Guide to Using File Collection Matrix/Rating Scale Feature in Forms

Feature Summary

The matrix/rating scale question combines multiple evaluation dimensions into a single question, where respondents select a rating level for each row, suitable for multi-dimensional scoring scenarios.

Feature Description

Feature Dimension	Description
Membership Restriction	No membership restriction
Version Restriction	No version restriction

Operation Steps

Add a Matrix/Rating Scale Question

Feature Entry
「Edit」 tab → 「Question Type」 → 「Matrix/Rating Scale」 button

1. Click the top 「Edit」 tab
2. Expand the 「Question Type」 area in the left panel
3. Click the 「Matrix/Rating Scale」 button to add it to the form

Set Rating Scale Type

Feature Entry
Matrix/Rating Scale question → 「Scale Settings」 → 「Scale Type」 option

1. Click the added matrix/rating scale question
2. Click the 「Scale Type」 option in the right 「Scale Settings」 panel
3. Select: Satisfaction / Agreement / Willingness / Custom

Set Rating Levels

Feature Entry
Matrix/Rating Scale question → 「Scale Settings」 → 「Level Settings」 option

1. Click the added matrix/rating scale question
2. Click the 「Level Settings」 option in the right 「Scale Settings」 panel

Set Starting Value

Feature Entry
Matrix/Rating Scale question → 「Scale Settings」 → 「Starting Value」 option

1. Click the added matrix/rating scale question
2. Click the 「Starting Value」 option in the right 「Scale Settings」 panel

Enable Custom Score

Feature Entry
Matrix/Rating Scale question → 「Scale Settings」 → 「Custom Score Value」 → 「Enable Custom Score」 toggle

1. Click the added matrix/rating scale question
2. Click 「Custom Score Value」 in the right 「Scale Settings」 panel
3. Turn on the 「Enable Custom Score」 toggle

FAQ

Q1: What scenarios are matrix/rating scale questions suitable for?

• Solution: Matrix/rating scale questions are suitable for multi-dimensional scoring scenarios, such as satisfaction surveys, 360-degree evaluations, etc.

Q2: How to set the rating levels of the scale?

• Solution: Click the matrix/rating scale question, then click 「Level Settings」 in the 「Scale Settings」 panel to select the number of levels.

Q3: What is the difference between a matrix/rating scale question and a rating scale question?

• Solution: The matrix/rating scale question combines multiple evaluation dimensions into a single question, while the rating scale question is a single evaluation dimension.

Notes

• Matrix/rating scale questions are suitable for unified scoring across multiple dimensions
• Supports custom number of levels and scale types