Guide to Using the Scoring Question Feature in Chain Form

Summary

Rating questions are commonly used for scoring. Respondents can rate an item on a scale of 1 to 5 stars. This feature is suitable for satisfaction surveys, service evaluations, and other scenarios.

Feature Details

Steps

Add a Rating Question

Entry
Edit tab > Advanced Questions > Rating Question button

1. Click the Edit tab at the top.
2. In the left panel, expand the Advanced Questions area.
3. Click the Rating Question button to add a rating question to your Group Form.
4. Enter your question in the question editing area, such as "Please rate".

FAQ

Q1: What score range do rating questions support?

• Solution: Rating questions support a scale of 1 to 5 stars. Respondents can choose the corresponding score based on their evaluation.

Q2: What scenarios are rating questions suitable for?

• Solution: Rating questions are commonly used for scoring scenarios, such as satisfaction surveys, service evaluations, and product ratings.

Q3: Can rating questions be set as required?

• Solution: Yes. Click the rating question, and in Settings, turn on "Required" to make it mandatory for respondents to rate before submitting.

Notes

• Rating questions are displayed in star format. Respondents can click to select a score.
• Rating results can be viewed as summarized analysis on the data statistics page.