Guide to Using the Mobile Number Feature in Smart Forms

Feature Overview

The mobile number field is used to collect respondents' phone numbers and falls under the fill-in-the-blank question type in common templates. By default, it enforces a mobile number format, with automatic system validation. It supports mobile number verification and prevents submission from specific phone numbers.

Feature Description

Function Dimension	Description
Membership Restrictions	No membership restrictions
Version Restrictions	No version restrictions

Operating Steps

Adding a Phone Number

Access Point"Edit" tab → "Common Templates" → "Phone Number" option

1. Click the "Edit" tab at the top
2. In the left-side panel, expand the "Common Templates" section and click the "Phone Number" option
3. The phone number field will be added to the poll; respondents can enter their phone numbers in the "Responder Answer Area (Phone Number)"

Set Format Restrictions

Access PathPhone Number → "Field Settings" → "Format Restrictions"

1. Click on the added phone number field.
2. In the right-hand "Field Settings" panel, click the "Format Restrictions" dropdown menu (currently set to "Phone Number").
3. Switch between format types: "No Restriction", "Numbers Only", "Phone Number", "ID Number", "Bank Card Number", "Email"

Set to Disallow Duplicates

Feature Access PathPhone Number → "Field Settings" → Toggle "Disallow Duplicates"

1. Click on the phone number field you have already added.
2. In the "Field Settings" panel on the right, turn on the "Disallow Duplicates" toggle.
3. Once enabled, any phone number submitted by respondents cannot match those already submitted.

Enable Phone Number Verification

Feature Access PathPhone Number → "Field Settings" → Toggle "Verify Phone Number"

1. Click on the added phone number field
2. In the right-hand "Field Settings" panel, turn on the "Verify Phone Number" toggle
3. Once enabled, users must enter a verification code to confirm their phone number, preventing random or incorrect entries

Set Prohibited Submission Content

Feature Access PathPhone Number → "Field Settings" → "Prohibited Submission Content"

1. Click on the added phone number field
2. In the right-hand "Field Settings" panel, click the "Prohibited Submission Content" option (currently set to "Not Set")
3. In the pop-up dialog, turn on the "Content Blacklist" switch
4. Enter prohibited phone numbers in the input box—one per line
5. Phone numbers listed in the blacklist will be blocked from submission, effectively preventing certain individuals from filling in the form
6. Click "Confirm" to save the settings

Frequently Asked Questions

Q1: How can I prevent respondents from entering random phone numbers?

• Solution: Click on the phone number field, then in "Field Settings," enable "Verify Phone Number." Respondents must enter a verification code to confirm their phone number.

Q2: How can I block certain phone numbers from submitting?

• Solution: Click on the phone number field, then in "Field Settings," click "Prohibited Submission Content," enable the content blacklist, and add the phone numbers you wish to block.

Q3: Can the phone number format be changed to other types?

• Solution: Yes. Click on the phone number field, then in "Field Settings," click "Format Restrictions" to switch between options such as no restriction, digits only, or ID number format.

Notes

• The phone number field is a standard input type in common templates, with the default format restricted to phone numbers.
• Once phone number verification is enabled, respondents must enter a verification code before submission.