Feature Summary

Used to collect files in various formats, such as documents, images, audio, and video. Respondents can drag and drop or paste files into the upload area.

Feature Description

Feature Dimension Description
Member Limit No member limit
Version Limit No member limit

Steps

Add a File Upload Question

Feature Entry
Edit tab > Common Question Types > File Upload button

  1. Click the Edit tab at the top.
  2. Expand the Common Question Types area in the left panel.
  3. Click the File Upload button to add a file upload question to the form.

PixPin_2026-09-14_16-54-31

Set File Type Limits

Feature Entry
File Upload > File Settings > File Type Limit switch

  1. Click the added file upload question.
  2. Turn on the File Type Limit switch in the File Settings panel on the right.
  3. Once enabled, you can set the allowed file types for upload.

PixPin_2026-09-03_16-19-02

Set File Naming Method

Feature Entry
File Upload > File Settings > File Naming Method dropdown menu

  1. Click the added file upload question.
  2. Click the File Naming Method dropdown menu in the File Settings panel on the right.
  3. Select a naming method: Original File Name or Add Custom Fixed Name.

PixPin_2026-09-03_16-20-27

Set Up Categorized Folders

Feature Entry
File Upload > File Settings > Create Categorized Folders switch

  1. Click the added file upload question.
  2. Turn on the Create Categorized Folders switch in the File Settings panel on the right.
  3. Once enabled, the system will automatically create categorized folders by respondent to store files.

PixPin_2026-09-03_16-21-11

Set Single File Size Limit

Feature Entry
File Upload > File Settings > Single File Size Limit dropdown menu

  1. Click the added file upload question.
  2. Click the Single File Size Limit dropdown menu in the File Settings panel on the right.
  3. Select an allowed size limit: 10 MB, 30 MB, 50 MB, 100 MB, or 300 MB.

PixPin_2026-09-03_16-22-13

Set File Quantity Limit

Feature Entry
File Upload > File Settings > File Quantity Limit dropdown menu

  1. Click the added file upload question.
  2. Click the File Quantity Limit dropdown menu in the File Settings panel on the right.
  3. Select the allowed number of files to upload.

PixPin_2026-09-03_16-22-45

FAQ

Q1: What file formats are supported by the file upload question?

  • Solution: The file upload question supports various file formats, such as documents, images, audio, and video. You can set the allowed file formats using the file type limit feature.

Q2: What is the maximum size that can be set for a single file?

  • Solution: The maximum size limit for a single file can be set to 300 MB. You can choose an appropriate size limit based on your actual needs.

Q3: How do I allow multiple files to be uploaded?

  • Solution: Click the file upload question, click the File Quantity Limit dropdown menu in the File Settings panel, and select the required number of files.

Notes

  • The file upload question is suitable for scenarios where you need to collect files in multiple formats, such as documents, images, audio, and video.
  • Enabling the categorized folder feature can help admins better manage the collected files.
  • We recommend setting reasonable limits on file size and quantity based on your actual needs to avoid running out of storage space.