Feature Summary

Set/change the sign in password for your WPS account to enhance account security, or reset the password via your linked phone number or email if you forget it.

Feature Description

Feature Dimension Description
Membership Restriction No membership restriction
Version Restriction No version restriction

Steps

Reset Password

Feature Entry
WPS Home → profile picture → Personal Center → Change Password

  1. Click the 「profile picture」 icon in the upper right corner of WPS
  2. Click the 「Personal Center」button to enter the「Personal Center」
  3. Find the 「Security Settings」 section
  4. Click the 「Settings」 button to the right of 「Change Password」
  5. Enter the current password
  6. Enter and confirm the new password (password must be 8-16 characters and contain a combination of 3 of the following: uppercase letters, lowercase letters, digits, or symbols)
  7. Click 「Confirm」 to complete password setup

If you forgot your password, click 「Forgot Password」 and verify via Email

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FAQ

Q1: What are the password requirements?

  • Solution: It is recommended to set a strong password of at least 8 characters, including letters, digits, and special characters. Avoid using simple passwords such as birthdays or phone numbers.

Q2: What should I do if I forgot my password and cannot receive the verification code?

  • Solution: Contact WPS official customer service, provide relevant identity verification documents, and have the customer service assist in recovering the account.

Notes

  • Changing your password regularly can enhance account security
  • Try to use different passwords for different platforms
  • After changing your password, it is recommended to update your sign in information on other devices